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KB Details
Posted On: 8/25/2007 4:43 PMModified On:9/10/2008 3:55 PMVisited Number:3068

General
What are the System Requirements to run Hot Help Desk?

For Hosted Edition:
All your support staff and customers need to use Hot help Desk is a web browser. There's no plugins or other files to download

For Installable Edition:
Hot Help Desk is written in HTML and ASP.Net 2.0 + AJAX 1.0, which requires a machine running a Windows server OS (WinNT, Windows 2000, Windows 2003) and IIS (which is built in to all Windows server OS's). The .Net 2.0 framework is also required. 


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